Returns & Discounts

Return of Goods

Please be advised that if you change your mind on an item, a 10% re-stocking fee will apply. Items must be returned unused and in their original packaging within 30 days of your invoice date. Items can only be returned to branches where they are stocked, and it is up to the customer to arrange the return. No returns on Custom Orders, Clearance, or Plastic Banned items.

Please note there are NO returns on clearance items or custom orders.

Clearance Items

Clearance items are items with limited stocks which are to be discontinued. No returns are accepted on clearance items.

Claims

If you wish to make a claim please inform us within seven days from date of invoice and we will assist you with your claim.
Please note under no circumstances are you to alter, short pay or make deductions on your invoice for any goods which may have been short supplied, damaged or broken. You must contact us as to rectify the issue.

Please note - All goods and prices in our catalogue and on the website are correct at the time of preparation and printing, but are subject to change, with printing errors Host reserves the right to correct any error or misprint and withdraw from offer any item at any time. Pictures are for display purposes only, and products may vary slightly from these images shown.